Drawing ‘ align ’ in the sand: the cultural shift toward federating IT at guardian life insurance

by

Business Finance

Read the case and answer the questions:

1. What were the major hurdles – both planned and unexpected -that might have delayed the transformation?

2. How were they overcome, and how did that change the planning process?

3. What unexpected opportunities occurred, and how were they leveraged to create digital opportunities for the company?

4. How did the planning process facilitate or hinder when these unexpected events occurred?